Apple Mac / JAMF Administrator

CoinFlip



About the job

CoinFlip is a leading fintech company powered by cryptocurrency. Believing everyone deserves to participate in the new digital economy, the company operates one of the worldโ€™s largest networks of cryptocurrency ATMs โ€” with over 4,000 active kiosks โ€” as well as an over-the-counter trading desk. In 2022, CoinFlip became an international company by expanding into Canada , and launched CoinFlip Ventures , a new initiative designed to support start-up companies.


CoinFlip placed No. 60 on the 2021 Inc. 5000 list of the nationโ€™s fastest-growing private companies. CoinFlip was also named the 2021 and 2022 #1 fastest-growing company in Chicago by Crainโ€™s Business.


As our growth trajectory continues, weโ€™re looking to quickly expand all of our teams. Itโ€™s an exciting time to join CoinFlip as weโ€™re pursuing additional business lines and continued international expansion to further cement us as a leading financial technology company.


We are looking for an experienced Apple Mac / JAMF Administrator to support all Apple computers for the organization. The Apple Mac / JAMF Administrator will develop configuration policies, test and document findings, update and effectively communicate procedures. They will also actively create documentation for downstream support teams as well as train Desktop Support on new processes. You would also be expected to keep up with the Apple and JAMF communities and use the information to improve the Apple/Mac device management across the enterprise.


Responsibilities


  • Planning and Implementation of macOS upgrades and rollout
  • Manage and administer system infrastructure for macOS endpoints
  • Maintain hardware standards, including client configuration, and test new technology to improve our computing environment
  • Implement applications and services that will provide new technologies for our employees to improve their work experience, productivity and security
  • Planning and administration of enterprise software, including deployment and package management (e.g., MS O365, VPN, CrowdStrike)
  • Establish and enforce a standard Mac provisioning process to ensure a uniform and secure device fleet
  • Perform well-organized and timely deployments of applications, major upgrades, security updates, and patches.
  • Drive security, and best practices in an enterprise environment
  • Work as the escalation point between different support teams for issues related to MacOS
  • Diagnose and investigate unique and complex systemic problems
  • Command line packaging in JAMF Composer or other MacOS/Apple packaging tools as required
  • Active Directory / Intune integration
  • Automation via JAMF and/or scripting
  • This role is required to be in-office five days per week


Qualifications


  • 3-5 years relevant Experience
  • Excellent Customer service skills
  • Knowledge in Microsoft and MacOS business applications.
  • Knowledge of Microsoft Office 365
  • Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to complex technical support issues independently


Nice To Have


  • While not a hard requirement, experience with crypto based products and services is a plus
  • Experience working for a rapidly growing startup, and managing change


Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical โ€œstartupโ€ โ€” we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.


CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.


By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and weโ€™ll work with you to meet your needs.

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