CCB Risk-JPMorgan Wealth Management Head of Digital and Product Risk-ED

JPMorgan Chase & Co.



About the job

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our "first-class business, in a first-class way" approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


This is an exciting opportunity to join a dynamic, diverse team of J.P. Morgan's Wealth Management business. We are actively looking for talented individuals who are collaborative, confident and motivated. If you are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


Job Description


J.P. Morgan Wealth Management (JPMWM) Risk is the risk oversight function that provides risk guidance and credible challenge to the business at the strategy, portfolio/channel, product and legal entity level as appropriate. JPMWM Risk is seeking a Head of Digital and Product Risk to provide risk management and oversight of digital investment products and services for internal and external clients. This includes providing guidance on activities related to the offer, sale and trading of digital assets for JPMWM and Global Private Bank (GPB), as well as forming an independent and consolidated view of digital risk in coordination with other risk areas including, but not limited to investment, credit, counterparty, liquidity, fraud and operational risk. The Head of Digital and Product Risk is also responsible for the measurement and reporting of digital risk management practices across portfolios and escalation of issues as needed.


Role Outline


Digital risk is the result of unintended consequences that result from digital transformation and disrupt the achievement of business objectives. The Head of Digital and Product Risk will be responsible for collaborating across Risk teams and with product, compliance, technology, and other teams in both the first and second lines of defense to identify and consult on potential and existing digital risks to JPMWM and GPB. The ideal candidate will be a highly-motivated risk or process management professional with excellent process improvement and communication skills, as well as a detailed understanding of broker dealer obligations, investment products and related digital offerings. The candidate will be detail-oriented and results focused, and will have a proven record of problem solving and collaborating with others, including direct and indirect leadership positions.


Attributes


Individual Must Be Focused On Execution And Ownership For The Delivery Of Measurable Results And Credible Challenge, As Well As Be Able To


  • Provide effective risk oversight of the business related to any digitally delivered products, processes, and enhancements. The business includes both full service/advised and self-directed investment sales channels.
  • Provide thought leadership and advice, while encouraging collaboration and promoting a culture of partnership and excellence.
  • Influence the business through clear, transparent, and compelling communications.
  • Promote a strong control environment, helping the business to evaluate and manage new and existing risks.
  • Effectively communicate key messages and challenges, where appropriate, and simplify complex business risk situations.
  • Support a culture that is based on diversity of thought, trust, and inclusion.


Responsibilities


  • Developing and maintaining digital risk frameworks across full-service and self-directed sales channels, which may include the identification of idiosyncratic digital risks based on platform and/or execution.
  • Participating and influencing decision making in management forums and contributing to continuous improvement of risk practices.
  • Setting direction and leading cross-functional teams in a matrixed organization.
  • Supporting interactions with Internal Audit and Regulatory agencies, as applicable.
  • Staying current with the changing regulatory and digital environment and understanding the impacts to current and upcoming efforts.
  • Participating in and executing special projects for the team on a periodic basis.


Qualifications


  • At least 10 years of risk management, compliance, regulatory, audit, or legal experience or a combination thereof, with knowledge of Private Wealth business and products such as margin, options, and other complex brokerage offerings.
  • Understanding of digital risk and impact on other key risk disciplines such as fraud risk.
  • Experience with the use of digital assets in the financial sector and associated activities/business risks such as corporate actions, platform issues, self-directed exposures, etc.
  • Proven leadership capabilities and effective communication with executive management and key stakeholders across lines of business.
  • Knowledge of operational and technology risk management, and control principles.
  • Experience building effective working relationships and interacting comfortably with a wide spectrum of internal stakeholders.
  • Awareness of risk and regulatory environment for digital assets and cryptocurrency markets
  • Excellent communication and interpersonal skills.
  • Ability to be curious and collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.
  • Strong qualitative and quantitative analytical skills with ability to synthesize and integrate varied data sets.
  • Familiarity with global project planning, gap analysis, agile development, and ability to deliver solutions within a matrix organization.
  • Excellent time management to prioritize work, meet tight deadlines, and excel a fast-paced, team environment.


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.


As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.


Equal Opportunity Employer/Disability/Veterans

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