FinCrime Analyst - Chargebacks

MoonPay



The Team

Reporting directly to Dispute Team Leader, you’ll be joining a team of two other FinCrime Analysts. 

You'll Spend Your Time 👀 

  • Undertaking the investigation and analysis of cardholder-disputed transactions as per MasterCard/Visa/American Express regulations.
  • Analyzing and responding to incoming chargebacks as appropriate in a timely manner to meet prescribed timeframes as per card network regulations.
  • Analyze trends and patterns in our fraud and chargeback incidents.
  • Detecting and communicating deficiencies in current processes and procedures to propose fixes to strengthen our existing processes.
  • Reporting any patterns to your manager.
  • Communicating and collaborating with acquiring partners to ensure all industry regulations are delivered in the chargeback responses.
  • Ad-hoc investigations and project work as required. 

You Should Apply If ✅

  • 2+ years of work experience in Dispute and Chargeback operating rules and regulations. 
  • Experience and knowledge with acquiring and issuing scheme rules and chargeback reason codes (Visa, Mastercard, and American Express).
  • Strong knowledge of mandatory requirements and recent regulatory and schemes updates, in particular on fraud and payments areas - AVS, 3DS, etc.
  • Strong knowledge of Visa, Mastercard, and American Express Fraud and Chargeback Monitoring Programs.  
  • Experience with high-risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay, etc). 
  • Analytical, innovative, problem-solving, teamwork and decision-making skills, extreme attention to details.
  • Ability to function well within a fast-paced, ever-changing environment.
  • Proficient English (both written & verbal).
  • A working knowledge of SQL/Advanced Excel would be an advantage.
  • Strong oral/written communication and presentation skills

Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Analyst Crypto Jobs, DeFi Crypto Jobs, Manager Web3 Jobs, Full Time Crypto Jobs.


Apply now
Apply now

Please let MoonPay know that you found this job on Web3Jobs.so. Your support will help us grow!