Community and Social Manager (Cryptocurrency/Blockchain)

Black Pen Recruitment

About the job

Community and Social Manager (Cryptocurrency/Blockchain)

Our client is a venture backed Africa and SE Asia focused start-up company who specializes in digital asset payment and checkout services for sellers and platforms.

Job Type: Full-Time | Remote


  • Degree in Marketing or relevant field
  • Track record growing a following or growing a community
  • Proven work experience as a crypto community builder, ambassador, manager or similar role
  • Experience ideally within FinTech, Crypto, start-up environment.
  • Experience planning and leading community initiatives
  • Hands on experience with social media management, specifically Twitter, Discord and Telegram
  • Ability to identify, and track and grow relevant community KPIs
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical-thinker and problem-solver
  • A global team player, able to work collectively as part of the marketing team, whilst having the confidence to work independently and deliver objectives and responsibilities.


  • Set up and drive new members through the community funnel
  • Engage with community daily to provide sense of belonging and utility
  • Work with and recruit evangelists, customer merchants, and ambassador resellers to community
  • Create built in source of real time community user feedback
  • Make compelling invitations to potential community members
  • Look for and advertise the clientโ€™s community in other communities and forums
  • Provide space for members to easily understand and navigate while also fun to spend time in
  • Welcome new members and introduce them to the conversations
  • Execute campaigns to drive better community metrics and inclusion
  • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Assist in managing a robust social & campaign calendar & social media strategy to align with business goals.
  • Develop creative, clever & high-converting campaigns & social posts.
  • Build the brand culture and cultivate the community.
  • Assist in managing & posting across all social channels.
  • Oversee social media accounts design (e.g. Timeline cover, profile pictures and blog layout)
  • Perform research on current benchmark trends and audience preferences
  • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
  • Collaborate with other teams such as Content, Marketing, and Operations teams to ensure brand consistency and campaign execution.
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
  • Stay up-to-date with current technologies and trends in social media, design tools and applications.
  • Build relationships with customers, industry professionals and journalists

Do we spark your interest? Send us your CV today!

We are looking forward to hearing from you!

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Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.

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