Community Manager (Russian speaking)


About the job

About OKX:

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the worldโ€™s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.

We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesnโ€™t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive โ€” we want to bring out the best in you.

Key responsibilities:

  • Manage and expand OKX's Russian language online and offline communities
  • Focus on Russian speaking markets, assist in providing written content for OKX and cross managing content and product launch in all designated OKX community groups
  • Moderate OKX's Russian language forums, social platforms and chat groups and interact with the community to increase positive engagement
  • Explore new community friendly platforms to facilitate the expansion of OKX Russian speaking user base and influence
  • Assist with OKX Troopers recruitment and bonding user relationships
  • Help with translations and proofread contents (English and Russian language)
  • Share market feedback and user suggestions with relevant functional teams in HQ
  • Stay informed on trends in digital technology and the crypto space
  • Conduct research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings
  • Utilise social media to engage consumers, respond to questions or complaints, and to promote company initiatives
  • Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
  • Has clear understanding of achieving the KPI and CPI for campaign, promotion, community growth and user acquisition required by the company
  • Strong in analysis and able to create performance budget report for both offline and online activities

Key requirements:

  • Proven community management experience with strong ownership and emotional intelligence and able to bear multi-tasks
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Familiarity with online platforms such as Telegram, Twitter, Facebook, Medium, Instagram, Reddit, LinkedIn, YouTube etc.
  • Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
  • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
  • Fluent in English and native in Russian

Apply now
Apply now

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