About the jobBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
- Deliver above and beyond operational excellence on NFT related projects, in line with the Business Development team and Product team to identify opportunities in user growth.
- Act as the voice of the user, collecting relevant user feedback, providing scaled support to resolve their issues and identify user trends.
- Drive onsite user growth funnel from acquisition, retention and conversion, identifying key bottleneck.
- Design operation strategy and execute to the last mile.
- Working closely with Community Manager in organizing online and offline events and meet-ups and ensure the smooth operation of our online communities.
- Understand the dynamics of the industry, guide and enhance the user readership and following rate through content planning and other means.
- 8+ years of experience in user operations, operation management, community management, e-commerce background is desirable.
- Knowledge of user acquisition, lifecycle management and gamification is desirable.
- User insight and modelling skills with strong business acumen.
- Familiarity with popular social media platforms - Telegram, Reddit etc.
- Strong understanding of cryptocurrency/blockchain-related terminologies and trends and a strong interest in NFT.
- Comfortable to work flexible hours to interact with the NFT community.
- Strong sense of responsibility, logical mindset, self-motivated, and values strong teamwork.
Working at Binance
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
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