Security and Network Operations Center Lead (Remote)

Qredo



Qredo is a decentralized digital asset management infrastructure and product suite designed to unlock new opportunities for institutional investors in digital assets and decentralized finance. Qredo's Layer 2 blockchain protocol enables users to seamlessly transfer and settle BTC, ETH, and ERC-20 tokens. Assets are secured by Qredoโ€™s advanced Gen 2.0 multi-party computation (MPC), which provides tier-1 bank security and institutional-grade governance.


Responsibilities

  • Lead the SOC/NOC Operations team
  • Conduct setting and evaluating objectives process
  • Monitor the teamโ€™s performance, efficiency and fulfilment of SLA/OLA guidelines
  • Schedule and coordinate the work of the team to ensure service coverage within the agreed working hours
  • Establish standards for team documentation: standards, processes and policies
  • Coordinate creation, testing and improvement of the runbooks/operational procedures
  • Take responsibility for monitoring and troubleshooting network and security services
  • Track, understand and communicate changes in the production environment to the team
  • Take part in projects that aim to improve existing or implement new monitoring solutions
  • Establish good communication with the stakeholders
  • Ensure the knowledge transfer in the team

Requirements

  • 5 years of experience in a monitoring team lead position or similar
  • Knowledge of best practices related to the SOC/NOC
  • Knowledge of monitoring systems, e.g. DataDog, Splunk
  • Knowledge of incidents and response tools, e.g. OpsGenie Experience in Linux systems administration and troubleshooting
  • Knowledge of containerization, e.g. Kubernetes, Docker Experience with the cloud services, e.g. AWS
  • Knowledge of networking aspects like routing, switching and network services
  • Knowledge of ITIL principles
  • Strong organization and time management skills, able to adapt to a fast pace work environment
  • Excellent English communication and stakeholder management skills
  • An academic degree in computer science, computer engineering or other relevant fields is a great plus
  • Prior exposure to fintech or blockchain industry a great plus

Qredo offers

  • Flexibility to work from anywhere and possibility for international transfer
  • Assistance with home office setup as well as offsite team building allowance
  • Culturally diverse work environment (we speak 33 languages!)
  • Great career development opportunities in a growing company
  • Competitive compensation and benefits package within the industry

Apply now
Apply now

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