Technical Program Manager, NetOps Sentinel

Protocol Labs



About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet โ€” humanity's most important technology โ€” as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

We seek talented human catalysis with a passion leading groundbreaking research projects and guiding teams into delivering quantifiable results in a structured process, interfacing with stakeholders and consumers of the tech produced.

Key Summary

We are hiring a Technical Program Manager to help drive and coordinate development of our work at Protocol Labs. We're looking for people who thoroughly understand the principles of distributed systems and who will lean into the challenges of applying those principles to design open-source code that will be deployed worldwide.

As a Technical Program Manager, you will engage with an experienced interdisciplinary team to design and build resilient systems for tomorrowโ€™s web. You will work closely with the team to drive key aspects of product definition, execution, test and delivery. You must be responsive, flexible and able to succeed within a fast-paced environment.

The Technical Program Manager is responsible for creating the project plan, schedule, and key milestones. You will work with the product manager to derive the product requirements and obtain executive approval. The Technical Program Manager will drive and motivate the cross-functional team to deliver the product(s) as per requirements. You will be responsible for the coordination and management of different working groups or stakeholders to deliver on the plan.

About the Network Operations Team

The Network Operations Teamโ€™s mission is to grow adoption and growth of the decentralized Internet by building software infrastructure for implementation of the Filecoin, IPFS, and Drand protocols, and operating them as services that can be consumed in a secure, reliable, and scalable manner. We succeed through teamwork, favoring simplicity over sophistication, and fostering a sense of community.

This role will be instrumental for the Sentinel team in Network Operations - The Sentinel teamโ€™s mission is to provide software and data for monitoring and analysis of the Filecoin chain.

As a Technical Program Manager at Protocol Labs, you will...

  • Lead the efficient delivery of cross-functional projects
  • Interact with a multitude of Web3 and Research projects and other key stakeholders to define and deliver complex projects and features
  • Drive team decision-making on technical decisions and ensure that appropriate resources are employed to deliver high quality results
  • Identify, assess, track and mitigate issues and risks at multiple levels
  • Create, maintain and disseminate project information to stakeholders
  • Drive execution of projects
  • Lead cross functional project meetings, communication, and decision making
  • Lead milestone reviews & present project status to the executive team
  • Keep program artifacts up to date and manage project document repository
  • Drive quarterly goal setting, prioritization, and individual work coordination

You may be a fit for this role if you have....

  • Be comfortable discussing with engineers, understand the technology and develop a good intuition to aid on the decision making process
  • Experienced in gathering requirements, developing specifications, and driving execution
  • Product & Project Management experience.
  • Experience managing hardware/software product releases
  • Ability to drive effective teamwork, communication, collaboration and commitment across multiple disparate groups
  • Experience with leading 3rd party teams, engineering teams and business stakeholders

Bonus Points

  • Experience managing technical teams
  • Working with distributed teams
  • Experience working in Open Source projects
  • Experience working in Volunteer led organizations
  • Demonstrated ability to manage project/task prioritization, project planning and schedule development
  • Proven success of influencing and developing productive working relationships with diverse technical teams and stakeholders
  • Strong technical and problem solving skills
  • Excellent written and verbal communication skills

#LI-MT1

#LI-REMOTE

Whatโ€™s it like to work at Protocol Labs?
Protocol Labs' mission is to improve humanityโ€™s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.
As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.
We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If youโ€™re passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (โ€œProtocol Labsโ€), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labsโ€™ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labsโ€™ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labsโ€™ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.


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