About the job
As one of the world’s Top 10 (and rising 🚀) digital asset exchanges, we provide a best-in-class experience in trading, security, and blockchain product innovation.
We’re making it possible to list the most recent and promising projects, safely trade with transparency, and democratize access to the markets, today!
Excited to join a decentralizing force in the world?
What you will be doing
- Responsible for the testing and technical support of the company's external API interface, collecting and analyzing the needs and opinions put forward by customers
- whilst working with development teams, in their push to strive for improved levels of Automation in an Agile and Transformational manner.
- Investigate the differences between competing products and our products, and form requirements documents to optimize products
- Responsible for the operation and analysis of API products, proposing product optimization plans and improving overall product usability and user experience
- Summarize and analyze existing problems and empower other teams
What we are looking for
- Have relevant technical support experience, be able to master basic programming languages, and be able to interface testing;
- Fluency in both English and Mandarin
- Good expression, communication and collaboration skills;
- Excellent problem-solving and problem-solving skills;
- Pay attention to teamwork, work actively and diligently
- Working with financial or payment products is preferred
- Previous Hands-On experience in a Python Automation environment/Framework
A values-based Culture that trusts your knowledge, vision, and autonomy. We focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
We‘re made of critical thinkers, born communicators, and improvement-driven team-players.
Also, as a fully distributed and global Team, we appreciate and seek diversity in our Culture, background, and ideas.
Gate.io was founded in 2013, is one of the pioneering cryptocurrency exchanges in the world and offers services related to the trading of multiple leading digital assets. With over 10 million registered users, it is considered one of the safest and most reliable global cryptocurrency platforms and is consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume on CoinGecko. Gate.io has been verified by Blockchain Transparency Institute’s (BTI) market surveillance report and was also rated 4.5 by Forbes Advisor, making it one of the Best Crypto Exchanges for 2021.
Gate.io offers one of the biggest selections of crypto assets as well as other services beyond its centralized cryptocurrency exchange, such as decentralized finance, research and analytics, venture capital investing, wallet services, and more.