Risk Tools and Technology Product Manager


Who We Are:

Okcoin is one of the worldโ€™s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and other crypto assets every day โ€” but our work is a whole lot more than that. Weโ€™re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, Dublin, Austin and San Jose!

About the Team:
The Risk function at Okcoin is responsible for the overall risk and fraud prevention culture at the company. Weโ€™re a team of risk-minded problem solvers who advise the business on the companyโ€™s regulatory obligations and enterprise risk. Weโ€™re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.

About the Opportunity:

The Risk Tools and Technology Program Manager in the Risk Team is expected to have a track-record in managing complex, multi-faceted initiatives with multiple stakeholders (Businesses and other functions like Finance, Technology etc.) as well as strong partnership, collaboration and creative problem solving skills to achieve value-adding outcomes. Strong understanding of effective risk management practices as well as thought leadership on meeting regulatory requirements will also be expected of this candidate

What Youโ€™ll Be Doing:

  • Articulate & evangelize risk investigation tools and system vision and objectives, in alignment with business strategies
  • Define performance metrics to measure the success of the tools and systems
  • Work closely with end-users to understand their pain points and needs and then leverage those insights to inform our product roadmap
  • Define solutions and work with internal and external partners to implement them
  • Develop product requirements โ€“ typically as user stories and epics
  • Collaborate effectively with engineering on all phases of the product development lifecycle including maintaining and prioritizing the product backlog and participating in scrum meetings, planning, reviews and retrospectives
  • Manage all aspects of in-life products, including customer feedback, requirements, and gaps
  • Build productive relationships and collaborate with various cross-functional stakeholders across product, risk & compliance, marketing, revenue etc

What We Look For In You:

  • Bachelor or Master degree in Computer Science or Engineering related
  • End to end product management experience building and launching complex products and features. You can point to shining examples of successful products and features you have driven and can share lessons learned from the less successful ones.
  • Domain knowledge of the payments and risk industry and operation tools in general is required. Compliance and KYC knowledge are a plus
  • A thinker and a doer - effective at simultaneously driving both product strategy and execution
  • Strong technical acumen and experience acting as a trusted partner to top engineering teams working on complex product initiatives in an agile environment
  • An innovator with the ability to define business tradeoffs and value; generate out-of-the-box solutions, and cut through ambiguity to drive results
  • An effective collaborator with engaging communication skills and the ability to influence and inspire cross-functional stakeholders
  • Strong customer and/or end-user empathy - motivated to deliver great customer/user experiences
  • Self-driven and organized with the ability to prioritize and execute on multiple concurrent initiatives
  • 5+ years product or system experience in fraud investigation related risk technology

Nice to Haves:

  • Experience working with teams across global offices and time zones
  • individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity
Highlights of Perks and Benefits
  • Market competitive total compensation package
  • Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
  • 401K with company contribution
  • Flexible PTO policy, company paid holidays, and flexible hours
  • UberEats Program
  • Paid Parental Leave
  • Employee Referral Bonus Program paid in BTC
  • Company Donation Match
  • More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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