Service Delivery Analyst

Ampersand Management & Development Group

About the job

Be part of the World's Leading BPO Company!

One of our clients, Accenture, is hiring for Accounts Transaction Processing/Service Delivery Practitioner!

Work Set-up: Hybrid
Schedule: Shifting, Night shift
Location: Metro Manila

Skill Requirement:
โ€ข With Bachelorโ€™s degree, Undergraduate, or Associate degree with relevant work experience.
โ€ข 4- 5 years related work BPO experience with at least 6 months of customer service experience.
โ€ข 1 year supervisory or team lead experience.
โ€ข Previous experience of working in a customer facing role
โ€ข Strong read and write skills in English is a must
โ€ข Ability to work analytically within a problem-solving environment
โ€ข Detail orientation and client focus
โ€ข Passionate about the internet, critical thinker, social media savvy, knowledge in cryptocurrency is a plus.

๐Ÿ“ฉ For interested applicants, please forward your updated resume to [email protected] or send a message.
Note: Please indicate the role that you are applying.

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