Software Engineer (AAS Support) - Backend Chatbot

OKX



About the job

About OKX:

Founded in 2017, OKX is one of the worldโ€™s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKXโ€™s vision is a world of financial access backed by blockchain and the power of decentralized finance.


About the team:

The Platform Service team is responsible for building products and tools for the growth of the global business, helping more users around the world embrace encrypted assets, as well as to help support the platform business to achieve rapid growth in more regions. The incumbent would be part of our Support product team to help build, scale and create next level support products such as chat bots and related products essential to a CS center.


Responsibilities:

  • Design and Development of cutting-edge chat bot and support related products on the exchange platform
  • Work closely with Product, Design and Marketing teams to drive rapid innovation in cross-functional teams
  • Build high availability high performance distributed service.
  • Improve technology best practices and code reviews for peers.


Requirements:

  • Bachelors in Science / Technology / Engineering / Mathematics
  • Experience in Microservice/ API development with Java/SpringBoot/SpringCloud.
  • Knowledgeable in multi-threading and distributed architecture. Understanding of mainstream messaging frameworks including Kafka, etc.
  • Solid experience with relational databases
  • Comfortable with cloud-based Linux environment
  • Experience in practicing automated testing and continuous integration
  • Experience in developing chat bot or customer support related products in a crypto exchange platform is highly appreciated


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