Technical Writer


About CoinDCX

Trusted by more than 10 million users, CoinDCX is India's fastest-growing and safest way to Crypto. Weโ€™re on a mission to make Crypto accessible to every Indian. Our aspirations are much bigger and we strive to contribute to the larger crypto ecosystem. For this, weโ€™re looking for talented people like you to join our team and fulfill this vision.

Make a difference by,

  • Develop comprehensive documentation of our APIs for our partner firms.

  • Focus on creating top notch developer experience for partners.

  • Obtain a deep understanding of our products to translate complex product information into simple, polished, and engaging content.

  • Evaluate current content and develop innovative approaches for improvement.

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand documentation requirements.

  • Independently gather information from subject matter experts to develop, organize, and write FAQs, Playbooks etc

  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.

  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.

  • Good understanding of CMS tools for handling documentation.

  • Folks who have done API documentation before. Also have used a Documentation CMS before and understand formatting of technical docs well

  • Have 3-5 years of experience.

  • Have the ability to grasp technical concepts and translate them into clear docs and Help Centre articles

  • Extremely good written and verbal communication skills (Needed since they are writing documents for external users. Also needed because theyโ€™ll need to coordinate with multiple internal teams)

  • Engineering educational background is preferred (not mandatory)

  • Good to Have

    • Prior industry experience as an effective technical writer for APIs in a software and technology company.

    • Proven ability to quickly learn and understand complex technical topics.

    • Previous experience writing documentation and procedural materials for multiple audiences.

    • Superior written and verbal communication skills, with a keen eye for detail.

    • Ability to coordinate with multiple internal and external stakeholders to create best in class documentation for our products

    Apply now
    Apply now

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